The Challenge: Fraud In the Freight Industry at an All Time High
FreightValidate strives to combat the influx of fraud plaguing the freight industry. A large piece of that puzzle is verifying carrier and broker identities to ensure the freight industry professionals are who they say they are. Often with stolen cargo, a carrier not assigned to the load will arrive onsite, say they are the carrier scheduled for pickup, and they’ll steal the freight or hold it for ransom. According to the National Insurance Crime Bureau, the average value of stolen cargo per incident ranges from $100,000 to $200,000. Additionally, the annual cost of cargo theft in the U.S. is estimated between $15 billion and $35 billion.
Many FreightValidate users experienced multiple instances where fraudulent carriers stole goods or lost cargo, leading to strained client relationships and rising operational expenses. On average, shipment delays caused by slow manual verifications resulted in 2-4 hours of downtime daily, delaying deliveries and compounding costs.
The Solution: AU10TIX’s Automated ID Verification
Realizing the financial and operational strain of inefficiency and fraud, FreightValidate sought a solution that could automate and secure its carrier verification process, giving its users peace of mind and confidence in the freight industry professionals it partners with. They needed a system capable of quickly and accurately verifying carriers’ identities, ensuring only authorized personnel would be verified on the platform.
FreightValidate implemented AU10TIX’s biometric and document verification solutions, which enabled real-time identity checks. This automation is a vital part of FreightValidate’s stringent vetting process.
The Expected Results: Enhanced Security and Operational Efficiency
By leveraging AU10TIX’s technology, FreightValidate has significantly strengthened its ability to authenticate the identities of carriers and other industry professionals, thereby mitigating the risks associated with fraud and identity theft in the freight sector. The integration is expected to yield significant benefits for FreightValidate users, including:
- 90% Reduction in Cargo Theft: Incidents will drop dramatically, preventing losses averaging between $150,000 and $200,000 per event.
- 85% Faster Verification: Onboarding and verification times can decrease from 10 minutes to 90 seconds.
- 70% Decrease in Client Complaints: Faster and more secure shipments will substantially increase client satisfaction.
- $500,000 Annual Cost Savings: Reduced delays and minimized theft will result in significant operational cost savings for users.
Looking Forward: Scaling Securely with AU10TIX
With AU10TIX’s automated ID verification, FreightValidate can give their users confidence and security that the freight industry professional they’re partnering with is who they say they are. As FreightValidate continues to grow and enhance its operations, it looks forward to exploring additional ways AU10TIX can enhance its security and operational efficiency.

