• Provide excellent technical support
to global customers.
• Respond in a timely manner (within
documented SLA) to support customer
issues and inquiries.
• Resolve problems independently and
understand the correct escalation
• Provide reliable technical assistance to
internal and external customers.
• Develop broad understanding of
• Be part of a team that is solving
complex technical problems for the
• Minimum of 2 years’ experience
in customer support.
• Fluent English with strong oral (phone)
and written (e-mail) communication skills
• Quick learner & Details oriented.
• High quality individuals with computer
• Advanced analytical thinking and
• Experience in Excel
• Excellent customer service skills
• Self-managed and team-oriented.
• The work is in shifts 24/7, nights,
weekends and Holidays.
• High salary, up to 45NIS per hour.
• Require mobility