Open Position

Presale Engineer

Reference # 1137

Location: Hod Hasharon

Type: Full Time

Job Description:

About AU10TIX:

AU10TIX, an identity management company headquartered in Israel, provides critical, modular solutions to link physical and digital identities so that companies and their customers can confidently connect. Over the last decade, AU10TIX has become the preferred partner for customer onboarding and customer verification automation and we continue to work on the edge of what’s next for the future of identity’s role in society. Our proprietary technology provides results in less than 8 seconds, allowing companies to onboard faster, prevent fraud, meet compliance mandates, and, importantly, establish trust with their customers. We recently announced an $80M investment from TPG and Oak ft/hc to fuel growth and innovation. AU10TIX is a subsidiary of ICTS International N.V. For more information, visit


  • As a Presale Engineer, you will be part of a global team whose mission is to enable our customers to prevent fraud more effectively and win customers more efficiently.
  • Take ownership of the technical product relationship with AU10tix prospects and customers present, explain and design the solution for each potential customer
  • Work closely with the sales team, understanding the customer’s challenges and business and defining appropriate SaaS solutions, from initial contact and meetings through delivery
  • Partner with sales and be the technical expert while in pre-sale activities to bring opportunities to a closure
  • Take full ownership of the PoC process from initiation until completion, including presentation of PoC Summary to the customers
  • Understand the business of our customers, internal processes, business needs, technical requirements, and use cases.
  • Be the voice of the customer internally and ensure customer satisfaction by proving extraordinary value.
  • Lead responses for RFPs/RFIs and communicate customer requirements to the Product team
  • Address customer problems directly, when possible, and educate them on how to do so themselves going forward.
  • Run Demos and technical deep dives sessions for customers and partners
  • Lead Customer’s integration and implementation processes


  • 2 years of experience in direct customer-facing presales/CSM/ Project Management /sales engineering in B2B companies
  • Working experience in a global company and Enterprises
  • Strong understanding of technical product aspects and presales processes, including responses to RFP/RFI, running demos and PoCs
  • Ability to proactively and continually collaborate with clients and colleagues to ensure needed business outcomes.
  • Relationship builder, Good listener, Exceptional interpersonal communication skills.
  • Fluent in English – Strong presentation skills
  • Advantage – Bachelor’s degree in Business Management/Engineering/Computer Science
  • Willingness to travel ~ 10% (with respect to Covid restriction).

What would be great if you have (Not Mandatory):

  • Background working with Financial and Banking and local and global enterprises
  • Experience working with SaaS Solutions
  • Excellent communication skills in additional languages
  • Experience in Risk and Fraud prevention is an advantage
  • MBA is an advantage
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