Level Of Assurance (LOA) is the degree of certainty that the user has accurately identified his/herself with proper credentials.
This Level Of Assurance feature is effective primarily in document-present situations where the original document can be examined by a trained professional or scanned with a specialized 3-illumination ID scanner and analyzed with adequate forgery detection technology.
Usability in online and mobile onboarding situations is challenging as the examination is made not on the physical document but on a photograph or scanned image of it.
Ref.: https://www.perfectcloud.io/resources/glossary/